Early intervention services to resolve accounts before they require formal collection action.
The best time to address a collection issue is before it becomes one. Our pre-collection services help you maintain positive customer relationships while ensuring timely payment of outstanding accounts.
By implementing early intervention strategies, you can often resolve payment issues through professional communication and flexible payment arrangements, avoiding the need for formal collection proceedings altogether.
American Resolution Service's pre-collection approach focuses on education, communication, and collaborative problem-solving to achieve win-win outcomes for both you and your customers.
Automated notifications and reminders sent before accounts become severely delinquent.
Professional outreach to understand payment difficulties and establish dialogue.
Customized payment arrangements that work for both parties' financial situations.
Continuous tracking of account status and payment compliance.
Detailed records of all communication and payment arrangements for future reference.
Location services to update contact information for improved communication.
Accounts resolved without formal collection
Faster payment compared to traditional methods
Customer satisfaction with payment arrangements
We review account history, payment patterns, and customer information to develop an appropriate strategy.
Professional outreach via phone, email, or letter to establish communication and understand the situation.
Work collaboratively with the customer to develop a realistic payment plan or resolution strategy.
Execute the agreed-upon plan and monitor compliance, providing support and adjustments as needed.
Complete the payment arrangement and maintain positive relationships for future business.
Contact us today to learn how our pre-collection services can help you maintain customer relationships while improving cash flow.