Get answers to common questions about our debt collection services.
We work on a contingency basis, which means you only pay when we collect. There are no upfront fees, monthly charges, or hidden costs. Our rates are competitive and transparent.
We can typically begin working on your accounts within 24-48 hours of receiving your placement. Our team starts the collection process immediately to maximize recovery potential.
We handle commercial collections, consumer debts, medical bills, dental accounts, employee reimbursements, and pre-collection services. Our team has experience across all industries and debt types.
Yes, we are fully licensed and bonded in all states where we operate. We maintain strict compliance with the Fair Debt Collection Practices Act (FDCPA), state regulations, and industry best practices.
Our P.H.D. Philosophy stands for "Preserve Human Dignity." We conduct all interactions with respect and professionalism, ensuring that while we recover what you're owed, we don't damage important business relationships.
We provide regular reports and updates on your accounts. You can also access our client portal for real-time status updates and detailed reporting on collection activities and results.
If we cannot collect on an account after exhausting all viable collection efforts, there is no fee to you. We only get paid when we successfully recover funds.
Absolutely not. We never use aggressive tactics, threats, or robo-calls. Our professional approach focuses on respectful communication and finding mutually beneficial solutions.
Our team is here to help. Contact us today for personalized answers to your debt collection questions.